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OnDuty Cancellation Documents

Please understand our process of cancellation assures us that it is you, our customer, who is requesting the cancellation.  We do not accept verbal requests or our “contact” internet forms being filled out with cancellation requests due to security integrity issues.

Additionally, if you are cancelling prior to the completion of your agreement, there will be Early Termination Fees.  Please refer to your agreement concerning same.  We all thank you for your business!

Cancellation forms will be processed only if/when an account balance is paid in full. Cancellation is 30 days from form submission.

You may send the Disconnect form to or address questions with Zeyda. Her email is  Zeyda@onduty.com

We do value you as our customer and appreciate the opportunity to correct any issues leading to your request for early termination, if not relocation mandated.

CONFIDENTIALITY NOTICE:  This information and any attachments are for the sole use of OnDuty Systems, LP and our customers. Any unauthorized review, use, disclosure, copying or distribution is prohibited. If you are not an OnDuty customer, please contact the sender by reply email and destroy all copies of the original message and any attachments containing the above forms.

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